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Senior Business Machine Tech

Date PostedMay 14, 2019
Closing DateJun 11, 2019
Position isFull-Time Regular
Wage$ 50000 per annum
Wage CommentsDepending on Experience
Hours per Week40

Job Description:

Job Description

Senior Business Machine Tech.


SUMMARY: The individual in this position is responsible for resolving technical customer service-related issues resulting in total customer satisfaction. This individual maintains an assigned service territory and inventory.Service territory for this position is Hamilton, Brantford and Cambridge ON

AUTHORITY: For the cost effective use of parts and supplies while maintaining his/her territory.


  • Study and learn operational concepts, i.e. IR ADV Series & Networking Concepts.
  • Maintain and update tools, manuals, inventory and supplies.
  • Prepare accurate service paperwork, machine logs, drum returns, warranty reports, etc.
  • Perform all maintenance service as prescribed in maintenance procedures.
  • Represent the Company in a polite, professional manner.
  • Always staying current with updated computer and networking skills
  • Participate in Technical Achievement Programs, i e. STAR Testing

Health and Safety

  • Section 28 of the Occupational Health & Safety Act (OHSA).


Adhere to the requirements of the Integrated Accessibility Standards Regulation and disability-related obligations of the Ontario Human Rights Code.

REPORTS TO: Service Manager

KEY RELATIONSHIPS: Division Manager of Canon Digital Products

Machine Service Dispatch Representative

Meter Representative

Integrated Sales - Machines


Electronics Expertise

Trouble Shooter / Problem Solver

Total Customer Awareness


Computer/Network expertise

Job Type: Full-time

Salary: $45,000.00 to $50,000.00 /year

Work Site Location

Travel between customer locations in Brantford, Cambridge and Hamilton , Mileage provided

Education Required


How to Apply

Email resumes to humanresources@beatties.com 

399 Vansickle Road, PO Box 30065 PO Box 30065 Ridley Square, St Catharines Ontario L2S 4A1

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