Job Board

Customer Service Representative

Company	DependableIT
Date Posted	Oct 11, 2018
Closing Date	Nov 30, 2018
Position is	Full-Time Regular Permanent
Wage	$ 16 per hour
Hours per Week	35-40

Job Description:

• This position offers great opportunity for advancement in a fast paced call centre environment
• Associates are responsible for delivering exceptional front-line customer service, while documenting account interactions
• Individuals in this role are expected to resolve technical issues associated with customer's internet connection, cable TV and digital phone
• A large majority of our customers are basic computer users who require assistance from agents who are patient and are strong communicators

Work Site Location

700 - 100 King St W
Work Site is Bus Accessible

Requirements

• Must have a passion for helping people
• Customer service experience
• Proven ability to troubleshoot technical issues

• Advanced PC skills (Windows XP, Vista, 7,8,Mac OS, Android mobile devices

• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills

• Fluent oral and written communication

Additional Information

Availability: Mon-Sun between 7 am and 1 am (rotating shifts) Next start date: November 30th, 2018

Education Required

OSSD

How to Apply

Please send your resume to resumes@dependableit.com

700 - 100 King St W, Hamilton, ON , Hamilton ON L8P 1A2