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Customer Service Representative

CompanyExpress Employment
Date PostedMay 10, 2018
Closing DateJun 15, 2018
Position isFull-Time Regular
Wage$ 15 per hour
Hours per Week37.5
 

Job Description:

Great Career Opportunity

Our client is a family owned and operated business specializing in the plumbing industry. They have been servicing their clients in the Hamilton, Ontario area for over 90 years.

Overview

They are currently looking for an experienced Customer Service Representative/Dispatch Service Representative; you would be responsible for interfacing with customers, suppliers, sales representatives, and other employees.

Work Site Location


Work Site is Bus Accessible

Requirements

Are You Qualified?

  • Book service appointments and promote customer satisfaction
  • Evaluate customer calls and dispatch technicians to service calls
  • Convert incoming customer calls into booked service appointments
  • Respond to customer requests, resolving issues and promoting the brand
  • Participate in training to boost booked calls and practice outbound calling
  • Adhere to the company’s plan for resolving customer complaints quickly and favorably
  • How to Apply

    If this is the position for you, email your resume to jill.bernardo@expresspros.com or call the office at 905.528.7744 today!

    EH can make the DIFFERENCE in your job search!