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Customer Service Representatives

CompanyFranchise Owners Hamilton Ltd
Date PostedOct 25, 2018
Closing DateNov 28, 2018
Position isPart-Time Regular Permanent
Wage$ 14.00 per hour
Wage CommentsBonus Program & Benefits
Hours per Week20-35

Job Description:

Customer Service representatives are front line agents providing an exceptional level of service including greeting, processing orders, resolving issues and providing information while focusing on Pizza Pizza customers wants and needs. Customer service representatives will be expected to meet sales/targets/goals set in place.

Work Site Location

1296 King Street East Hamilton, Ontario L8M 1G8
Work Site is Bus Accessible


Responding to all incoming calls with a positive manner Provide information to customers and general inquires Processing orders for customers Listen, analyze and take appropriate action to ensure that customer issues are resolved satisfactory and in a timely manner. Support internal customers Follow internal company guidelines in regards to call handling Meet or exceed monthly performance targets including call quality, attendance and punctuality as well as call handle time.

Additional Information

Exceptional customer service skills Positive attitude with high energy Strong verbal and written communication skills Ability to think, problem solve, take action and follow through Must be flexible to work shifts as required (evenings, weekends, and holidays) Self-motivation and the drive to achieve beyond sales / goals Franchise Owners Hamilton welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

How to Apply

Submit your resume to cccjobs@pizzapizza.ca Subject Line: CSR

Job Reference Number CSR-EH

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